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All orders on J-Fair.com are to be shipped by registered shipping such as EMS or registered Air Mail and customers are to be provided with a tracking number for each order.

J-Fair sellers ship worldwide. Depending on the store, it may take 2-6 weeks including shipping and handling time for the order to arrive.

If you do not receive your order and the tracking number provided says that the order has arrived, please first try asking anyone who may have picked up the package for you, and try contacting your local postal service. In the case that your order goes missing, please contact J-Fair.

Shipping price is determined by the individual sellers on J-Fair and may vary depending on your location. It is not included in the selling price of the item. You can see the shipping price when you add an item to your cart.

For any additional questions or concerns about shipping, please contact us at binhyuda@kakehashijapan.com


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